It’s not a hardware problem according to Apple.

Several iPhone 14 users are reporting the same problem: lines appear on the screen when turned on. A concern that does not arise systematically, but remains disturbing. According to Apple, this is not a hardware problem, but a software problem: in theory, an iOS update could put an end to it.

Lines sometimes appear on some iPhone 14 // Source: Reddit

Although advanced and known for their reliability, iPhones are not technically flawless smartphones, and neither is the iPhone 14s. 9to5Mac reports that several users of the latest iPhone model, especially the iPhone 14 Pro Max, have seen horizontal lines appear on their screen.

White lines when you turn on the screen

On Reddit as on Twitter, many internet users have reported the same problem. When they wake up or turn on their phone, horizontal lines of different colors (green, white) and number can point to the tip of the nose. Some only have this problem for a second on power up, others longer.

Source: Frandroid – Chloé Pertuis

For example, 1LastOutlaw reports that it recently received an iPhone 14 Pro Max: I noticed that when the phone wakes up, horizontal lines are flashing on the screen. It happens randomly, not every time the phone wakes up. Sometimes it’s a single line, sometimes it’s several “.

This is not a technical issue according to Apple

The same person goes on to talk about his visit to an Apple Store: “ They made a diagnosis and everything is back to normal (green). The technician told me that there was no problem with the hardware, that it must be related to the software. He told me to reset my iPhone to start fresh and that might fix the problem “. But even after this manipulation, the problem is still present, with iOS 16.2, the latest version of the iPhone operating system.

Source: Frandroid – Chloé Pertuis

The media 9to5Mac relays other stories, such as a user who contacted Apple Support: They ran some tests by taking the serial number and confirmed it was not a hardware issue “. A member of Apple’s support service further indicated that the brand was aware of the problem, which would be due to the drivers: ” there should be an update soon “. On the other hand, there is currently no workable solution available, but Apple is aware of the software complication.

This is not the first technical problem that the iPhone 14 has encountered: accident detection has already been found by slides, SIM card support has sometimes worked incorrectly or the Wi-Fi connection can fail. Turn off standby. Software updates may have fixed these errors.

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